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Online · School of Business · Graduate Business

Operations Management
BUSI-650

  • CG
  • Section 8WK
  • 11/08/2019 to 04/16/2020
  • Modified 01/13/2020

Contact Information

See detailed faculty information in Blackboard.

Course Description

This course provides graduate-level instruction regarding the concepts and analytic methods that are useful in understanding the management of a firm's operations. Special emphasis will be placed on familiarizing the student with the problems and issues confronting operations managers and providing the student with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations. Because the course deals with the management of "processes," it applies to both for-profit and non-profit organizations, to both service and manufacturing organizations and to virtually any functional area or industry. (Crosslisted with BMIS 650)

Requisites

Prerequisites

None

Rationale

Operations Management is decision making involving the design, planning, and control of the many factors that affect operations. Operations managers apply ideas and knowledge to enhance product quality, improve customer service, increase productivity, manage supply chains, reduce costs, and improve flexibility to meet rapidly changing customer needs. As business has become more competitive, the role of operations in firms has generally been elevated and now occupies an important strategic role in most firms.

Measurable Learning Outcomes

Upon successful completion of this course, the student will be able to:

  1. Differentiate the relationships between operations management, strategy, and systems of transformation in process planning and design.
  2. Discuss the controlling process and Six Sigma concepts.
  3. Evaluate lean management and project management.
  4. Critique successful supply chain management practices.
  5. Compare and contrast capacity and location planning, scheduling management, and inventory management.
  6. Integrate a biblical worldview within the context of operations management.

Course Resources

Required Resource Purchase

Meredith, J. R., & Shafer, S. M. (2020). Operations and supply chain management for MBAs (7th ed.). Hoboken, NJ: John Wiley & Sons, Inc. ISBN: 9781117563235.

Disclaimer: The above resource provides information consistent with the latest research regarding the subject area. Liberty University does not necessarily endorse specific personal, religious, philosophical, or political positions found in this resource.

Recommended Resource Purchase

American Psychological Association. Publication manual of the American Psychological Association (Current ed.). Washington, DC: Author.

Additional Materials for Learning 

    1. Computer with basic audio/video output equipment
    2. Internet access (broadband recommended)
    3. Blackboard recommended browsers
    4. Microsoft Office

Course Assignments

Textbook readings and lecture presentations

Course Requirements Checklist

After reading the Syllabus and Student Expectations, the student will complete the related checklist found in Module/Week 1.

Discussion Board Forums (4)

Discussion Boards are collaborative learning experiences. Therefore, the student is required to create the following in response to the provided prompt for each forum. All parts of the Discussion Board Forum must be written in current APA format.

Key Topic/Thread

Key topics are addressed within each chapter. The student will select a key topic to research and discuss. The student will post the topic he or she wishes to reserve in the subject line of the thread. The student may choose the same topic as a peer, but the topics must be addressed from different vantage points (perspectives). Each thread must be at least 700 words and demonstrate course-related knowledge. Assertions must be supported with at least 5 scholarly resources.

Replies

In addition to the thread, the student is required to reply to at least 2 other classmates’ threads. Each reply must be at least 200 words and include at least 2 scholarly resources

Integrative Learning Project

The Integrative Learning Project will consist of 4 parts. Each student will research and submit an organizational setting paper, annotated bibliography, outline, and final document. All parts of the project must be written in current APA format.

Organizational Setting

In at least 2 pages, the student will describe the mission of the organization, the customers, what value the individual adds to the organization, and what role Christianity plays in the organization.

Annotated Bibliography

The student will create an annotated bibliography with at least 15 scholarly sources.

Outline

The student will create a well-developed outline including all paper headings and subheadings. The outline must include at least 3 headings with at least 2 subheadings each.

Final

The student will submit a final version of the Integrative Learning Project. It must be at least 16 pages and incorporate at least 15 sources.

Quizzes (4)

Each quiz will cover the Reading & Study material for the modules/weeks in which it is assigned. Each quiz will be open-book/open-notes, contain 25 multiple-choice and true/false questions, and have a 30-minute time limit.

Course Grading

Course Requirements Checklist

10

Discussion Board Forums:

 

Key Topic/Thread (4 at 70 pts ea)

280

Replies (4 at 30 pts ea)

120

Integrative Learning Project:

 

Organizational Setting

75

Annotated Bibliography

75

Outline

50

Final

200

Quizzes (4 at 50 pts ea)

200

Total

1010

Course Policies

Quizzes/Tests/Exams

For timed quizzes/tests/exams, the student is required to complete the quiz/test/exam within the assigned time. For the student who exceeds this time limit, a penalty of 1 point will be deducted for each minute, or part thereof, he/she exceeds the assigned time limit.

Policies

Late Assignment Policy

Course Assignments, including discussion boards, exams, and other graded assignments, should be submitted on time.

If the student is unable to complete an assignment on time, then he or she must contact the instructor immediately by email.

Assignments that are submitted after the due date without prior approval from the instructor will receive the following deductions:

  1. Late assignments submitted within one week after the due date will receive up to a 10% deduction.
  2. Assignments submitted more than one week and less than 2 weeks late will receive up to a 20% deduction.
  3. Assignments submitted two weeks late or after the final date of the course will not be accepted outside of special circumstances (e.g. death in the family, significant personal health issues), which will be reviewed on a case-by-case basis by the instructor.
  4. Group projects, including group discussion board threads and/or replies, and assignments will not be accepted after the due date outside of special circumstances (e.g. death in the family, significant personal health issues), which will be reviewed on a case-by-case basis by the instructor.

Disability Assistance

Students with a disability and those with medical conditions associated with pregnancy may contact Liberty University’s Online Office of Disability Accommodation Support (ODAS) at [email protected] for accommodations.  Such accommodations require appropriate documentation of your condition.   For more information about ODAS and the accommodations process, including how to request an accommodation, please visit https://www.liberty.edu/online/online-disability-accommodation-support/. Requests for accommodations not related to disabilities or pregnancy must be directed to the Registrar’s Office, which generally handles medical needs support.

If you have a complaint related to disability discrimination or an accommodation that was not provided, you may contact ODAS or the Office of Equity and Compliance by phone at (434) 592-4999 or by email at [email protected].  Click to see a full copy of Liberty’s Discrimination, Harassment, and Sexual Misconduct Policy or the Student Disability Grievance Policy and Procedures.

Course Attendance

In an effort to comply with U.S. Department of Education policies, attendance is measured by physical class attendance or any submission of a required assignment within the enrollment dates of the course (such as examinations, written papers or projects, any discussion board posts, etc.) or initiating any communication with one’s professor regarding an academic subject. More information regarding the attendance policy can be found in the Academic Course Catalogs. Regular attendance in online courses is expected throughout the length of the term. Students who do not attend within the first week of a sub-term by submitting a required academic assignment (such as the Course Requirements Checklist, an examination, written paper or project, discussion board post, or other academic activity) will be dropped from the course. Students who wish to re-engage in the course are encouraged to contact Academic Advising to discuss their enrollment options. Students who begin an online course, but at some point in the semester cease attending, and do not provide official notification to withdraw, will be assigned a grade of “FN” (Failure for Non-Attendance). Students wishing to withdraw from courses after the official start date should familiarize themselves with the withdrawal policy.

Grading Scale

A- B+ B B- C+ C C- D+ D D- F
940-1010 920-939 900-919 860-899 840-859 820-839 780-819 760-779 740-759 700-739 680-699 679 and below

For courses with a Pass/NP final grade, please refer to the Course Grading section of this syllabus for the assignment requirements and/or point value required to earn a Passing final grade.

Add/Drop Policy

The full policy statement and procedures are published in the Policy Directory.

Honor Code

Liberty University comprises a network of students, Alumni, faculty, staff and supporters that together form a Christian community based upon the truth of the Bible. This truth defines our foundational principles, from our Doctrinal Statement to the Code of Honor. These principles irrevocably align Liberty University’s operational procedures with the long tradition of university culture, which remains distinctively Christian, designed to preserve and advance truth. Our desire is to create a safe, comfortable environment within our community of learning, and we extend our academic and spiritual resources to all of our students with the goal of fostering academic maturity, spiritual growth and character development.

Communities are predicated on shared values and goals. The Code of Honor, an expression of the values from which our Doctrinal Statement was born, defines the fundamental principles by which our community exists. At the core of this code lie two essential concepts: a belief in the significance of all individuals, and a reliance on the existence of objective truth.

While we acknowledge that some may disagree with various elements of the Code of Honor, we maintain the expectation that our students will commit to respect and uphold the Code while enrolled at Liberty University.

Adherence to the principles and concepts established within facilitates the success of our students and strengthens the Liberty community.

The Code of Honor can be viewed in its entirety at http://www.liberty.edu/index.cfm?PID=19155.

Schedule

BUSI 650

Textbook: Meredith & Shafer, Operations and Supply Chain Management for MBAs (2016).

Module/Week

Reading & Study

Assignments

Points

1

Meredith & Shafer: chs. 1, 3

1 presentation

3 websites

Course Requirements Checklist

Class Introductions

DB Forum 1 – Key Topic/Thread

Quiz 1

10

0

65

50

2

Meredith & Shafer: Review chs. 1, 3

1 presentation

3 websites

DB Forum 1 – Replies

ILP – Organizational Setting

35

75

3

Meredith & Shafer: chs. 7–8

1 presentation

4 websites

DB Forum 2 – Key Topic/Thread

Quiz 2

65

50

4

Meredith & Shafer: Review chs. 7–8

1 presentation

4 websites

DB Forum 2 – Replies

ILP – Annotated Bibliography

35

75

5

Meredith & Shafer: chs. 2, 9

1 presentation

4 websites

DB Forum 3 – Key Topic/Thread

ILP – Outline

65

50

6

Meredith & Shafer: Review chs. 2, 9

1 presentation

4 websites

DB Forum 3 – Replies

Quiz 3

35

50

7

Meredith & Shafer: chs. 4, 5

1 presentation

2 websites

DB Forum 4 – Key Topic/Thread

Quiz 4

65

50

8

Review previous readings

1 presentation

2 websites

DB Forum 4 – Replies

ILP – Final

35

200

Total

1010

DB = Discussion Board

ILP = Integrative Learning Project

NOTE: Each course module/week begins on Monday morning at 12:00 a.m. (ET) and ends on Sunday night at 11:59 p.m. (ET). The final module/week ends at 11:59 p.m. (ET) on Friday.