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Online · School of Divinity · Christian Leadership & Church Ministries

Team Leadership and Conflict Resolution

  • CG
  • Section 8WK
  • 11/08/2019 to 04/16/2020
  • Modified 01/13/2020

Course Description

This course will focus on building and sustaining decision making teams, mentoring, delegating, resolving conflict, and handling and overcoming opposition. Extensive time will also be devoted to improving the individual’s and the group’s repertoire of styles of communication skills with a view of functioning more effectively and efficiently as a team leader in handling routine and crisis situations.





Leadership requires a clear understanding of teamwork. Today many leaders fail because of a lack of understanding of how to initiate, develop, and guide a team in accomplishing their God given purpose. Leaders who multiply themselves through others get the best results. Leadership is not about the individual, but about the group. The basic premise of the course is that conflict can be avoided when the leader works with others to accomplish his goals.

Measurable Learning Outcomes

Upon successful completion of this course, the student will be able to:

  1. Relate a biblical perspective of leadership to the ministry context.
  2. Differentiate the various roles of a leader of a team.
  3. Analyze various qualities and approaches to team development.
  4. Describe the dysfunctions that are common with working in teams.
  5. Demonstrate the skills required for developing leaders and teamwork in a ministry/nonprofit organization.
  6. Identify situation-essential principles of team building and people management.
  7. Apply conflict resolution principles to common conflict situations.
  8. Formulate a plan to apply best practices of team leadership to a ministry situation.
  9. Judge how various communication styles and personalities effect teamwork.

Course Resources

Required Resources

The resources below are provided in the course at no cost to the student.

Kraybill Style Matters Conflict Style Inventory. Nashville: Riverhouse ePress, 2018.

Lencioni, Patrick M. Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues. Hoboken: Jossey-Bass, 2016.

Pegues, Deborah S. Confronting Without Offending: Positive and Practical Steps to Resolving Conflict. Eugene: Harvest House Publishers, 2009.

Sande, Ken. The Peacemaker: Biblical Guide to Resolving Personal Conflict. 3rd ed. Grand Rapids: Baker Books, 2004.

Recommended Resources

Turabian, Kate L. A Manual for Writers of Term Papers, Theses, and Dissertations. Current ed. Chicago: University of Chicago Press.*** - (School of Divinity)

American Psychological Association. Publication manual of the American Psychological Association (Current ed.). Washington, DC: American Psychological Association.*** - (School of Behavior Sciences, Business, Nursing, etc.)

***Note: It is recommended that the student purchase the most current style guide that corresponds to his or her degree.

Disclaimer: The above resources provide information consistent with the latest research regarding the subject area. Liberty University does not necessarily endorse specific personal, religious, philosophical, or political positions found in these resources.

Additional Materials for Learning

  1. Computer with basic audio/video output equipment
  2. Internet access (broadband recommended)
  3. Blackboard recommended browsers
  4. Microsoft Word
  5. School of Divinity Writing Guide:

Course Assignments

Textbook readings and presentations

Course Requirements Checklist

After reading the Course Syllabus and Student Expectations, the student will complete the related checklist found in Module/Week 1.

Discussion Board Forums (4)

Discussion boards are collaborative learning experiences. Therefore, the student is required to provide a thread in response to the provided prompt for each forum. Each thread must be at least 400 words and demonstrate course-related knowledge. In addition to the thread, the student is required to reply to 3 other classmates’ threads. Each reply must be at least 200 words. (Please note that DB Forums 2-3 span two weeks and the student will get one grade in the grade center based on their activity. DB Forum 4 is in week eight and is connected to the 4MAT action steps)

4-MAT Book Reviews (2)

The 4-MAT Review system is a way of responding to readings, lectures, and life experiences, requiring the learner to interact with new ideas on several levels. Each of the 2 required papers must be at least 1800 words (6 pages) (see grading rubric for details), submitted as a Microsoft Word document, and follow the format for the degree program in which the student is enrolled. The submissions must include a title page, footnotes/citations, subtitles, pagination, and a bibliography/reference page.

Style Matters Inventory & Reflection Paper

The student will complete the inventory to determine which of the 5 styles matches his/her own approach to conflict and create a reflection paper consisting of at least a 900 words (3 pages) submitted as a Microsoft Word document, and follow the format for the degree program in which the student is enrolled

Peacemakers Project

The core outcome of this project is to allow the student to practice the principles for resolution in a conflict situation. The final presentation of the project will be a 4800-6000 word (16-20 pages) paper, typed in Microsoft Word, and using the style format that correlates to the degree program in which the student is enrolled..

Course Grading

Discussion Board Forums (4 at 100 pts each)


4-MAT Book Reviews (2 at 100 pts each)


Style Matter Inventory

Style Matter Inventory Reflection Paper



Peacemakers Project: Proposal

Peacemakers Project: Final






Late Assignment Policy

Course Assignments, including discussion boards, exams, and other graded assignments, should be submitted on time.

If the student is unable to complete an assignment on time, then he or she must contact the instructor immediately by email.

Assignments that are submitted after the due date without prior approval from the instructor will receive the following deductions:

  1. Late assignments submitted within one week after the due date will receive up to a 10% deduction.
  2. Assignments submitted more than one week and less than 2 weeks late will receive up to a 20% deduction.
  3. Assignments submitted two weeks late or after the final date of the course will not be accepted outside of special circumstances (e.g. death in the family, significant personal health issues), which will be reviewed on a case-by-case basis by the instructor.
  4. Group projects, including group discussion board threads and/or replies, and assignments will not be accepted after the due date outside of special circumstances (e.g. death in the family, significant personal health issues), which will be reviewed on a case-by-case basis by the instructor.

Disability Assistance

Students with a disability and those with medical conditions associated with pregnancy may contact Liberty University’s Online Office of Disability Accommodation Support (ODAS) at [email protected] for accommodations.  Such accommodations require appropriate documentation of your condition.   For more information about ODAS and the accommodations process, including how to request an accommodation, please visit Requests for accommodations not related to disabilities or pregnancy must be directed to the Registrar’s Office, which generally handles medical needs support.

If you have a complaint related to disability discrimination or an accommodation that was not provided, you may contact ODAS or the Office of Equity and Compliance by phone at (434) 592-4999 or by email at [email protected].  Click to see a full copy of Liberty’s Discrimination, Harassment, and Sexual Misconduct Policy or the Student Disability Grievance Policy and Procedures.

Course Attendance

In an effort to comply with U.S. Department of Education policies, attendance is measured by physical class attendance or any submission of a required assignment within the enrollment dates of the course (such as examinations, written papers or projects, any discussion board posts, etc.) or initiating any communication with one’s professor regarding an academic subject. More information regarding the attendance policy can be found in the Academic Course Catalogs. Regular attendance in online courses is expected throughout the length of the term. Students who do not attend within the first week of a sub-term by submitting a required academic assignment (such as the Course Requirements Checklist, an examination, written paper or project, discussion board post, or other academic activity) will be dropped from the course. Students who wish to re-engage in the course are encouraged to contact Academic Advising to discuss their enrollment options. Students who begin an online course, but at some point in the semester cease attending, and do not provide official notification to withdraw, will be assigned a grade of “FN” (Failure for Non-Attendance). Students wishing to withdraw from courses after the official start date should familiarize themselves with the withdrawal policy.

Grading Scale

A- B+ B B- C+ C C- D+ D D- F
940-1010 920-939 900-919 860-899 840-859 820-839 780-819 760-779 740-759 700-739 680-699 679 and below

For courses with a Pass/NP final grade, please refer to the Course Grading section of this syllabus for the assignment requirements and/or point value required to earn a Passing final grade.

Add/Drop Policy

The full policy statement and procedures are published in the Policy Directory.

Honor Code

Liberty University comprises a network of students, Alumni, faculty, staff and supporters that together form a Christian community based upon the truth of the Bible. This truth defines our foundational principles, from our Doctrinal Statement to the Code of Honor. These principles irrevocably align Liberty University’s operational procedures with the long tradition of university culture, which remains distinctively Christian, designed to preserve and advance truth. Our desire is to create a safe, comfortable environment within our community of learning, and we extend our academic and spiritual resources to all of our students with the goal of fostering academic maturity, spiritual growth and character development.

Communities are predicated on shared values and goals. The Code of Honor, an expression of the values from which our Doctrinal Statement was born, defines the fundamental principles by which our community exists. At the core of this code lie two essential concepts: a belief in the significance of all individuals, and a reliance on the existence of objective truth.

While we acknowledge that some may disagree with various elements of the Code of Honor, we maintain the expectation that our students will commit to respect and uphold the Code while enrolled at Liberty University.

Adherence to the principles and concepts established within facilitates the success of our students and strengthens the Liberty community.

The Code of Honor can be viewed in its entirety at



LEAD 610

Textbooks: Lencioni, The Ideal Team Player (2016).

Pegues, Confronting Without Offending (2009).

Sande, The Peacemaker (2004).

Style Matters Inventory (Current Edition- Web-based Application)


Reading & Study




Sande: Part 1

Pegues: chs. 1–6

4 presentations

Course Requirements Checklist

Class Introductions




Pegues: chs. 7–17

3 presentations

3 websites

DB Forum 1 Thread/Replies: Biblical Foundations

4-MAT Book Review: Pegues




Lencioni: Intro & Fable

Sande: Part 2

Peacemakers Workbook

4 presentations

DB Forum 2 Thread: Team Member Assessments

Peacemakers Project: Proposal




Lencioni: The Model

3 presentations

DB Forum 2 Replies

4-MAT Book Review: Lencioni




Sande: Part 3

3 presentations

1 website

1 pamphlet

DB Forum 3 Thread: Case Study

Style Matters Inventory




1 presentation

2 websites

DB Forum 3 Replies

Style Matter Inventory Reflection Paper




Sande: Part 4

3 presentations

Peacemakers Project: Final



1 presentation

DB Forum 4 Thread/Replies: 4MAT Action Results




DB = Discussion Board * The Discussion Board Forums 2-3 are a unified assignment. The student will earn 1 grade for each of these 2-module/week assignments.



NOTE: Each course module/week begins on Monday morning at 12:00 a.m. (ET) and ends on Sunday night at 11:59 p.m. (ET). The final module/week ends at 11:59 p.m. (ET) on Friday.